Frequently Asked Questions

Q. How much is shipping?
A. Depends on where it’s going and the size of the shipment. Your item will come in a well constructed crate made of 3/8ths plywood. Our smallest tubs ship assembled. All other products come flat packed. Most locations in the USA can be reached for under $500 USD.

Q. How much does it weigh?
A.The entire shipping weight of our shipments varies from 300 lbs including crate up to around 1500 lbs. The tub minus the stove and benches can be easily carried by 4 people.

Q. How many gallons does it hold?

A. 6′ x 3′ tub holds 450 gallons, 6′ x 4′ tub holds 600 gallons.

Q. How do you control the temperature?

A. Start out with a roaring fire until you get close to temperature, say 95F, then reduce the size of the fire until it reaches 102 F – 106F.  When you get to tub temperature keep a small fire going.  The fire can also be slowed down by adjusting the draft.  It is better to control temperature by fire size than by closing the damper because a build of up creosote can result.  If you go over temperature add cold water.

Q. How long does it take to heat up?

A. It takes 3 1/2 hours to go from 40F to tub temperature 105F.  This is four time as fast as a conventional spa heater.  The 6′ x 4′ tub takes a little longer.

Q. How much wood does it take?

A. A moderate size wheel barrow load of DRY wood.

Q. Can we use salt water?
A. Yes, All hardware included with the tub is non-corrosive and cedar is not affected by the salt.

Q. Does your stove and tub have a warranty?

A. Your total satisfaction is our goal.  The stoves have a 1 year and the tubs a 5 year guarantee on materials and workmanship.
Electric and gas heaters, pumps and filters are covered by specific manufacturers warranty.  Through high quality materials and craftsmanship we have built a lot of life into our tubs and stoves
and normal life expectancy is 20 to 25 years.

Q. Do you have International Dealers?

A. Yes click here to visit the dealer list.

Doing our part for the environment.

The FSC® Trademark identifies products which contain wood from well-managed forests certified in accordance with the rules of the Forest Stewardship Council®

Rainforest Alliance sets standards for sustainability that conserve wildlife and wild lands and promote the well being of forest workers and their communities. For more information on Rainforest Alliance

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